FDOT - Traffic Service Safety Engineer

Organization: Florida Department of Transportation

Location: Tallahassee, FL

Position Description: Develop and oversee the Department’s engineering safety countermeasure evaluation tracking system and monitor statewide countermeasure implementation efforts. This includes coordination with all District safety engineers, traffic studies engineers, Central Office safety engineer and traffic services general consultants to track and monitor countermeasure effectiveness in accordance with the Department’s Strategic Highway Safety Plan.

Manages the Intersection Control Evaluation (ICE) process, including performing annual updates to the manual, forms and tools, as needed. Provides ICE support to the Districts and Local Agencies, including manual interpretations and ICE project tracking.

Manages and reviews research projects, evaluates Florida specific safety factors and methodologies, and provides implementation recommendations, as necessary.

Develop and manage professional, contractual services contracts and other types of agreements as assigned by the Traffic Services Program Engineer. This includes project management responsibilities associated with procuring contracts, issuing task work orders, analyzing contract deliverables, reviewing and processing invoices, coordinating Department personnel and other agencies associated with work under the contract, preparing contract correspondence, maintaining project files, and actively participating in project meetings.

Act as unit lead on the Highway Safety Manual (HSM) Methodology and Florida specific predictive safety analysis implementation efforts, including District training and representing FDOT and the American Association of State Highway Transportation Officials (AASHTO) on HSM National Committees.

Participates in meetings, on committees, task teams and other groups with internal and external customers to represent Traffic Safety interests. Maintains professional contact with elected officials, private companies, public, government agencies, and officials doing business with the State. Promotes good public relations with the people contacted while maintaining the policies of the department. Provides accurate and timely responses to the public, contractors, and other department personnel. Promotes the resolution of outstanding technical and contractual issues.

Assist Traffic Services Staff with Department documents, policies, manual updates, and revisions, including Traffic Engineering Manual, Speed Zoning Manual, and Manual on Uniform Traffic Studies.

Minimum Qualifications: Registered Professional Engineer in accordance with Chapter 471, Florida Statutes.

Salary Level: $102,316.05 - $132,409.01

Posting link: Job# 874138 —> TRAFFIC SERVICES SAFETY ENGINEER

ITS Research Lab Engineer

Organization: HNTB

Location: Tallahassee, FL

At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners.

This opportunity supports the FDOT's Traffic Engineering Research Lab with the evaluation of ITS and electronic Traffic Control Devices. The ITS Research Lab Engineer will create, modify, and execute test cases to ensure the next generation of ITS and Traffic Control Devices are effective, safe, and up to FDOT standards before they can be used on projects throughout the state.

The role is responsible for producing technical reports, reviewing engineering plans and specifications for assigned evaluations, performing research, development, and delivery in partnership with the project team.

The ideal candidate will be able to leverage their ITS experience, as well as their experience with technical tools, programs and software in order to deliver a quality product, that is on time, on budget, and meets Client expectations.

What You'll Do:

• Completes assigned work within the schedule and number of hours provided.

• Responsible for preparation and/or modification for select portions of project reports, plans, designs, and calculations.

• Develops project quantities and assists with development of cost estimates.

• Assists engineering teams with organization and administrative support of design files.

• Able to self-sufficiently complete various tasks and duties including but not limited to research, data collection, field investigations, development, and design of projects.

• Performs other duties as assigned.

What You'll Need:

• Bachelor's degree in Engineering and 2 years of relevant experience, or

• Master’s degree in Engineering and 1 year of relevant experience

What You'll Bring:

• Experience in Intelligent Transportation Systems, electronic Traffic Control Devices, Signalized Intersection Control, Transportation Management Centers, or Tolling

• Displays proficiency in Microsoft Office Suite, and evaluation tools such as a multimeter; or other software and hardware as required for job assignments.

• Ability to accurately interpret, follow, and execute written and verbal technical procedures, test protocols, safety requirements, and operational instructions in a structured evaluation or laboratory environment.

• Ability to perform work in indoor laboratory, outdoor field, and roadside environments, including exposure to varying weather conditions, noise, traffic, and construction areas.

• A detail-orientated approach to task management and documentation are required for this role.

• Strong time management skills are required for this role.

• The ability to work well as a part of a team.

• Technical writing skills.

What We Prefer:

• Experience with the installation, integration, troubleshooting, and/or use of roadside ITS devices.

• High-level familiarity with networking.

• IMSA Certifications

Additional Information

Click here for benefits information: HNTB Total Rewards

Click here to learn more about Equal Opportunity Employer/Disability/Veteran

Visa sponsorship is not available for this position.

Apply here —> https://hntb.wd5.myworkdayjobs.com/HNTB_Careers/job/Tallahassee-FL/ITS-Research-Lab-Engineer_R-29871

Assistant Engineer - Arterial Operations

Organization: ITERIS

Location: Tampa, FL

The Assistant Engineer - Arterial Operations manages the daily operational activities of the arterial program, in accordance with the requirements of MUTCD, TEM, District 7 RTMC SOP, protocols, policies and all applicable standards and policies, and is responsible for the overall operations and functionality of the arterial program. The ideal candidate will be required to make decisions pertaining to the arterial operations requiring a high degree

of experience and judgment and must facilitate the smooth and balanced arterial operation at the RTMC. This Engineer will be required to provide services in timing plan development/refinement following FDOT protocols and practices, including special event timing plans to be implemented as part of the arterial program and review signal operations in arterial control sections. The Assistant Engineer - Arterial Operations may work out of the RTMC building or at another location (to be determined).

What you will be doing:

• Actively monitor the arterial ITS infrastructure, analyze traffic data and recommend/perform actions to improve arterial traffic operations

• Provide recommendations to develop, update, and maintain signal timing information

• Provide guidance to Arterials Operators to implement real-time signal operation changes

• Conduct field reviews when necessary to evaluate traffic operation issues as well as to resolve signal operation issues

• Implement, monitor, and fine tune diversion/evacuation route timings

• Prepare system performance reports

• Track and respond to system alarms to ensure system downtime is minimal

• Ensure traffic performance and monitoring dashboards are kept up to date and enhancements to the dashboards are made when opportunities for improvement are identified, new technologies are available, or at the direction of FDOT in coordination with the IT Staff

• Ensure all traffic controlling and monitoring applications and devices are functioning as intended and coordinate with IT Staff, Maintaining Agency staff, and/or ITS Maintenance Contractor to resolve issues

• Support CAV Technology implementation, monitor/operate CAV-related applications and devices, and coordinate with IT Staff, Maintaining Agency staff and/or ITS Maintenance Contractor to resolve CAV system issues

• Assist FDOT signal timing consultants, FDOT staff, or local agency staff with signal/system retiming efforts

• Prepare monthly reports on the performance of the signal system based on predefined measures of effectiveness and other arterial reports

• Participate in progress meetings and other meetings as requested by FDOT

• Participate in Traffic Incident Management (TIM) meetings and ensure appropriate interagency coordination

What you need to be successful in this role:

• Graduated from an accredited four-year college or university with a degree in an engineering discipline or any other STEM discipline

• State of Florida Engineering Intern certificate

• Minimum two (2) years of experience with traffic signal operation, signal retiming, and traffic signal central software systems

• Knowledge and understanding of traffic signal systems, traffic controller operation, ITS and traffic engineering principles

• Knowledge of traffic signal analysis programs, such as SYNCHRO, HCS, etc. Good leadership and interpersonal skills

• Good communication skills and ability to work as a team member

• Ability to make independent decisions on a routine basis

• Ability to work alternate work schedules

• Ability to write technical reports and correspondence

• Ability to coordinate real-time activities and priorities

Iteris anticipates paying a base salary between $73,000 and $85,000 for this role. Actual pay offered may be below or above these amounts, depending on the individual’s job-related knowledge, skills, and experience.

Posting Link — Assistant Engineer Arterial Operations #760

Sr Arterial Operations Engineer

Organization: Iteris

Location: Tampa, FL

Iteris is looking for a Sr. Arterial Operations Engineer manages the daily operational activities of the arterial program, in accordance with the requirements of MUTCD, TEM, District 7 RTMC SOP, protocols, policies and all applicable standards and policies, and is responsible for the overall operations and functionality of the arterial program. The Sr. Arterial Operations Engineer will be required to make decisions pertaining to the arterial operations requiring a high degree of experience and judgment and must facilitate the smooth and balanced arterial operation at the RTMC. This Engineer will be required to provide services in timing plan development/refinement following FDOT protocols and practices, including special event timing plans to be implemented as part of the arterial program and review signal operations in arterial control sections. The ideal candidate may work out of the RTMC building or at another location (to be determined).

What you will be doing:

• Actively monitor the system and other arterial ITS infrastructure, analyze traffic data and recommend/perform actions to improve arterial traffic operations

• Provide recommendations to develop, update, and maintain signal timing information

• Implement or provide guidance to Arterials Operators to implement real-time signal operation changes from the RTMC using Signal Central Systems

• Provide supervision and directions for signal operational modifications

• Conduct field reviews when it is necessary to evaluate traffic operation issues as well as to resolve signal operation issues

• Ensure signal operation modifications are signed and sealed and properly documented in accordance with FDOT District 7 policies and guidelines

• Implement, monitor, and fine tune diversion/evacuation route timings when roadway closures or evacuation orders occur on the freeways or arterials

• Monitor potential off-ramp traffic backups and implement flush timing patterns to clear the ramps before spilling over to the freeway mainline

• Prepare system performance reports

• Track and respond to system alarms to ensure system downtime is minimal

• Coordinate with the freeway operations staff in managing congestion on arterials resulting from expressway incidents and special events

• Coordinate with stakeholders in managing congestion on arterials resulting from special events

• Ensure traffic performance and monitoring dashboards are kept up to date and enhancements to the dashboards are made when opportunities for improvement are identified, new technologies are available, or at the direction of FDOT in coordination with the IT Staff

• Ensure ATSPM performance monitoring tools are developed, deployed, configured correctly, and maintained properly in coordination with IT Staff

• Ensure Arterials Operators are effectively using ATSPM tools to improve efficiency of arterial operations

• Routinely monitor live traffic applications, dashboards, and ATMS applications to ensure operators are proactively identifying potential and ongoing traffic/signal operation issues and coordinating signal operational changes quickly to minimize the impact to traffic movement. QA/QC measures shall be set in place to ensure fast identification of traffic issues and proactive implementation of signal operational changes. SOPs shall be modified immediately if and when opportunities are identified to improve the efficiency of RTMC operation

• Ensure all traffic controlling and monitoring applications and devices are functioning as intended and coordinate with IT Staff, Maintaining Agency staff, and/or ITS Maintenance Contractor to resolve issues

• Ensure all signalized intersections are configured correctly in the Detection Failure Monitoring and Alerting Application (Watchdog) and coordinate with IT Staff in resolving issues with the Application. if and when this application is developed and installed

• Support CAV Technology implementation, monitor/operate CAV-related applications and devices, and coordinate with IT Staff, Maintaining Agency staff and/or ITS Maintenance Contractor to resolve CAV system issues

• Assist FDOT signal timing consultants, FDOT staff, or local agency staff with signal/system retiming efforts

• Assist FDOT signal timing consultants, FDOT staff, or local agency staff in reporting results and effects of signal retiming efforts

• Prepare monthly reports on the performance of the signal system based on predefined measures of effectiveness and other arterial reports

• Performance monitoring, cost/benefit reporting, and benchmarking of the arterial network

• Participate in progress meetings and other meetings as requested by FDOT

• Lead weekly major arterial incident evaluations, develop and track action items resulting from these evaluations

• Participate in Traffic Incident Management (TIM) meetings and ensure appropriate interagency coordination

What you need to be successful in this role:

• Bachelor’s from an accredited four-year college or university with a degree in an engineering discipline or any other STEM discipline

• State of Florida Professional Engineering license

• Minimum five (5) years of experience with traffic signal operation, signal retiming, and traffic signal central software systems

• Knowledge and understanding of traffic signal systems, traffic controller operation, ITS and traffic engineering principles

• Knowledge of traffic signal analysis programs, such as SYNCHRO, HCS, etc.

• Good leadership and interpersonal skills

• Good communication skills and ability to work as a team member

• Ability to make independent decisions on a routine basis

• Ability to work alternate work schedules

• Ability to write technical reports and correspondence

• Ability to coordinate real-time activities and priorities

Iteris anticipates paying a base salary between $99,000 and $115,000 for this role. Actual pay offered may be below or above these amounts, depending on the individual’s job-related knowledge, skills, and experience. 

Posting Link — Sr Arterial Operations Engineer #762

Arterial Operations Specialist

Organization: ITERIS

Location: Orlando, FL

Iteris is seeking an Arterial Operations Specialist to help identify operational concerns that are affecting traffic flow and initiate the implementation of strategies to eliminate or mitigate those concerns. Traffic Operations Specialists are signal timing specialists who are experienced in the field of arterial traffic operations and are extremely familiar with the traffic operations along the program corridors. The position will assist with the analysis, assessment, and interpretation of data, conditions, and systems to plan and execute traffic signal retiming improvements. The position will also require regular coordination with public agencies and consultants. The Arterial Operations Specialist will be responsible for monitoring and responding to incidents impacting the arterial network, provide day-to-day monitoring of the traffic signal system, track system alarms, and generate signal system operations reports, monitoring of CCTV and DMS systems for the arterial street network, etc. 

Note: If an applicant has an EIT certification, the position title will be Arterial Operations Engineer.

What you will be doing:

• Ensure that critical State Road arterial corridors are being operated at a high level of efficiency and effectiveness by establishing baseline conditions for each corridor, identifying any deficiencies, monitoring the corridor on a regular basis to identify any degradation of the corridor requiring corrective action, and then initiating such corrective action

• Provide signal timing plan development/refinement following maintaining agency protocol and practice and development/refinement of special event timing plans to be implemented as part of active arterial management

• Focus on daily operations of multiple arterial roadways to which he/she is assigned

• Use all available platforms (ATMS, travel time, ATSPM, CMS, etc.) to analyze and adjust signal operations to obtain maximum throughput and provide safe, reliable and efficient arterial operations

• Some travel to conduct field work

• Monitor arterial roadways and possess strong familiarity of the District’s arterial network

• Monitor the status of arterial network using CCTV, SIRV, Road Ranger Service Patrols (future), detector data, Bluetooth devices, etc.

• Detect, confirm, update, and respond to scheduled and unscheduled traffic and incident management events on the arterial network, congestion, and travel time imbalances in the geographical coverage area

• Coordinate with signal timing staff and county or city/municipality staff as required to adjust signal timing as needed in response to scheduled and unscheduled events

• Perform daily Arterial ITS infrastructure checks (CCTVs, DMS, MVDS, Video Wall, etc.) early in the mornings and open ITS device failure tickets for malfunctions detected during the check

• Coordinate with maintenance staff as needed

• Follow FDOT District 7 policies and procedures, including the District 7 TSM&O SOP

• Act as essential personnel during emergency events as needed to support MTC operations needs

What you need to be successful in this role:

• Bachelor's degree in Civil Engineering or related field (consideration will also be given for equivalent experience in signal timing or traffic operations experience)

• Up to three (0-3) years' experience in traffic operations

• IMSA Traffic Signal Field Technician Level I (or obtain within 6 months)

• Ability to learn the operation of Synchro and Tru-Traffic software programs

• Ability to learn Traffic Management Center (TMC) operations

• Ability to work independently with a passion for traffic engineering and operations

• Commitment to outstanding client service

• Excellent communication and interpersonal skills, especially with clients and/or partner agencies

• Proficiency in computing and Microsoft Office (Word, Excel, PowerPoint, Outlook)

• Able to work in a small team environment

• Strong organizational skills and ability to multitask

• Strong work ethic

• General knowledge and interest in Intelligent Transportation Systems (ITS) and traffic management standards

• Flexibility and dependability

• Good time and task management skills

• Ability and willingness to work alternate schedules and function as essential personal (including during regional emergencies)

Iteris anticipates paying a base salary between $57,600 and $64,200 for this role. Actual pay offered may be below or above these amounts, depending on the individual’s job-related knowledge, skills, and experience.

Posting Link — Arterial Operations Specialist #693

Traffic Operations Specialist

Organization: Iteris

Location: Tampa, FL

Iteris is seeking a Traffic Operations Specialist to help identify operational concerns that are affecting traffic flow and initiates the implementation of strategies to eliminate or mitigate those concerns. Traffic Operations Specialists are signal timing specialists who are experienced in the field of arterial traffic operations and are extremely familiar with the traffic operations along the program corridors. The position will assist with the analysis, assessment, and interpretation of data, conditions, and systems to plan and execute traffic signal retiming improvements.  The position will also require regular coordination with public agencies and consultants. This position is based in Tampa and will include extensive travel within Florida and occasionally outside of Florida.

What you will be doing:

• Ensure that critical State Road arterial corridors are being operated at a high level of efficiency and effectiveness by establishing baseline conditions for each corridor, identifying any deficiencies, monitoring the corridor on a regular basis to identify any degradation of the corridor requiring corrective action, and then initiating such corrective action

• Provide signal timing plan development/refinement following maintaining agency protocol and practice and development/refinement of special event timing plans to be implemented as part of active arterial management

• Focus on daily operations of multiple arterial roadways to which he/she is assigned

• Use all available platforms (ATMS, travel time, ATSPM, CMS, etc.) to analyze and adjust signal operations to obtain maximum throughput and provide safe, reliable and efficient arterial operations

• Extensive travel to conduct field work [at least 50% of the time]

What you need to be successful in this role:

• Bachelor's degree in Civil Engineering or related field (consideration will also be given for equivalent experience)

• IMSA Traffic Signal Field Technician Level I (or obtain within 6 months)

• Ability to learn the operation of Synchro and Tru-Traffic software programs

• Ability to learn Traffic Management Center (TMC) operations

• Ability to work independently with a passion for traffic engineering and operations

Iteris anticipates paying between $57,600 and $64,200 for this role. However, actual pay offered may vary depending on job related knowledge, skills, and experience. 

Posting Link — Traffic Operations Specialist #635

Traffic Operations Technician

Organization: ITERIS

Location: Tampa, FL

Iteris is seeking a Traffic Operations Technician who will be focused on performing a variety of technical activities in support of traffic operations and data collection projects. 

What you will be doing:

• Independently analyze, assess, and interpret data, conditions, and systems to plan and execute traffic signal retiming projects

• Covering the data collection phase through the project reporting phase

• Develop and implement strategies for improving arterial traffic flow and safety

• Prepare the development of system performance measurement tools, standard operating policies/procedures, deficiency reports, and mitigation plans

• Coordinate with local agencies related to the operation and maintenance of traffic signals and arterial systems

• Closely coordinate with our department groups as needed

• Apply advanced tactics to efficiently move traffic

• Provide technical support for our TSM&O performance monitoring platforms

• Interact professionally and proactively with clients to ensure clients are highly satisfied

• Maintain knowledge of ATMS platforms, optimization software, and analysis software to ensure technical competence

• Travel, as required, to participate in retiming deployments. Length of travel will depend on specific assignments and the successful completion of inherent responsibilities

What you need to be successful in this role:

• Associate preferred in engineering technology or related field (consideration will be given for equivalent experience

• Two (2) years of experience in a technical field preferred

• Intermediate TTC (MOT) certification is a plus

• IMSA Traffic Signals Level I certification or ability to obtain in 6 months is a plus 

• Traffic Management Center (TMC) operations knowledge is a plus

• Florida Department of Transportation (FDOT) arterial corridors knowledge is a plus

• Practical knowledge of ATMS platforms and traffic signal controllers knowledge is a plus

• Knowledge of and ability to use Microsoft's Excel and Word programs

Iteris anticipates paying between $20.00 and $24.00 for this role. However, actual pay offered may vary depending on job related knowledge, skills, and experience. The Traffic Operations Technician II duties and responsibilities will be focused on performing a variety of technical activities in support of traffic signal timing, traffic operations and data collection.

Posting Link: Traffic Operations Technician #667

Traffic Operations Technician II

Organization: ITERIS

Location: Tampa, FL

The Traffic Operations Technician II duties and responsibilities will be focused on performing a variety of technical activities in support of traffic signal timing, traffic operations and data collection.

What you will be doing: 

• Follow standard practice and procedures.

• Assist with collecting, analyzing, assessing, and interpreting data, conditions, and systems to plan and execute traffic signal retiming projects, covering the data collection phase through the project reporting phase

• Develop and implement strategies for improving arterial traffic flow and safety, prepare the development of system performance measurement tools, standard operating policies/procedures, deficiency reports and mitigation plans, coordinate with local agencies related to the operation and maintenance of traffic signals and arterial systems

• Closely coordinate with our department groups as needed

• Apply advanced tactics to efficiently move traffic

• Interact professionally and proactively with clients to ensure clients are highly satisfied

• Maintain knowledge of ATMS platforms, optimization software, and analysis software to ensure technical competence

• Travel, as required, to participate in retiming deployments. Length of travel will depend on specific assignments and the successful completion of inherent responsibilities

 What you need to be successful in this role:

• Associate degree in engineering technology or related field required

• Minimum of 3 years of experience working in a related technical field with at least 2 years working in the field (transportation related experience preferred)

• Intermediate TTC (MOT) certification required

• IMSA Traffic Signals Level I required and ability to obtain Level II certification within 3 months

• Traffic Management Center (TMC) operations knowledge is a plus

• Practical knowledge of ATMS platforms and traffic signal controllers knowledge is a plus

• Knowledge of and ability to use Microsoft's Excel, Word programs and Synchro

• Desire and ability to work in the field at intersections

 Iteris anticipates paying between $23 and $25.75/hr for this role. Actual pay offered may vary depending on job related knowledge, skills, and experience.

Posting Link: Traffic Operations Technician II #714

FDOT - STATE TSM&O SOFTWARE MANAGER

Organization: Florida Department of Transportation

Location: Tallahassee, FL

Position Description: Manages the Transportation Systems Management and Operations (TSM&O) Program's statewide software projects including the Advanced Traffic Management Systems Software (SunGuide Software) and the Statewide Express Lanes Software (SELS). Manages the projects through the software development lifecycle, including planning, requirements, design, development, testing, deployment and support of the software. Responsible for contract management, purchasing, and invoice processing.Ensures projects follow project management processes defined by the Division of State Technology. Manages the SunGuide software program to provide standard, but highly configurable statewide Advanced Traffic Management System software. Supports statewide Change Management Board meetings and discusses proposed software modifications at these meetings. Manages the SELS software program to provide standard managed lanes software. Supports the statewide SELS change management team. Manages TSM&O software program technical statewide meetings. Directs and guides work of team members from conception through development and implementation. Coordinates development of SunGuide software and SELS training and ensures the training is available to stakeholders. Supports the software development process for the Traffic Engineering Research Lab testing software and testing scripts.

 Manages other Traffic Operation software and Data exchange platforms.

 Manages the Statewide TEO data pipeline.

 Manages the creation and maintenance of traffic operations dashboards, including developing and maintaining system architecture to support the dashboards and confirm data accuracy.

 Manages the Traffic Operations central data warehouse contract (RITIS), including processing invoices. Participates in monthly status meetings and helps prioritize enhancements and fixes to the system.

 Participates on national committees. Develops presentations and presents at national committees or meetings.

Minimum Qualifications: A high school diploma and seven years of professional experience, or a bachelor’s degree from an accredited college or university and three years of professional experience. A master’s degree from an accredited college or university can substitute for one year of the required experience. Experience should be in engineering, software project management, and/or systems analysis.

Salary Level: $87,003 - $113,401

Posting link: Job# 867719 —> STATE TSM&O SOFTWARE MANAGER

THEA - Business Analyst

Organization: Tampa Hillsborough Expressway Authority

Location: Tampa, FL

Position Description: The Tampa Hillsborough County Expressway Authority (THEA) seeks a Business Analyst to support the analysis, optimization, and documentation of business systems, toll systems, workflows, and technology solutions. This role involves evaluating business operations, collaborating with technical teams to identify and recommend solutions, and assisting with system implementation by supporting user acceptance testing, documentation, training, and change management. Additional responsibilities include facilitating user support, analyzing data, generating reports, and identifying opportunities for process improvement to enhance operational efficiency. Working independently with minimal supervision, the Business Analyst will be key in optimizing data collection and business processes.

This position reports to the System Architect and competently responds to requests from the Director of Tolling Technology and Customer Experience, and senior staff.

Work assignments include:

• Analyze and recommend solutions for business and organizational challenges related to systems, operations, and workflows.

• Develop and assist in creating concise documentation such as requirement documents, user stories, use cases, and functional specifications, ensuring clarity for technical teams and stakeholders.

• Collaborate with cross-departmental teams and manage stakeholder expectations to gather and prioritize business requirements effectively.

• Map and model business processes using tools like BPMN or flowcharts and identify process inefficiencies for optimization.

• Analyze large datasets to extract usable insights and patterns using business intelligence and machine learning tools. Create and generate reports using Power BI, SSRS, or other reporting technologies.

• Supports system testing, including regression testing and change management.

• Develop and deliver training to non-technical users on system capabilities and business processes, ensuring complex technical information is clearly communicated to broader audiences.

• Analyze and manage project risks while making data-driven decisions that align with organizational goals.

• Collaborate across departments, foster communication, and build consensus to ensure alignment and drive successful project outcomes.

The ideal candidate will exhibit the following experience:

• A solid understanding of relational databases and proficiency in writing SQL queries to retrieve and analyze data from databases. The analyst should be comfortable performing joins, filtering results, and conducting ad-hoc analysis to support business decision-making and reporting.

• Experience with data mining, data analysis, and business intelligence tools.  

• Basic understanding of web technologies (e.g., HTML, CSS, JavaScript) and familiarity with development processes to effectively collaborate with technical teams.   

• Ability to break down complex business problems and find logical solutions.

• Proficiency in using data analysis tools (e.g., Power BI, Excel, SQL, Tableau) to analyze data, identify trends, and provide insights for business reporting and decision-making.

• Strong ability to manage stakeholder expectations and prioritize business requirements effectively, collaborating with cross-functional teams to ensure alignment.

• Data-driven decision-making to select the best solutions based on available information.
  Ability to influence stakeholders and teams to drive projects forward, even without direct authority.

• Understanding of the tolling industry and its related systems

• Basic programming knowledge or familiarity with programming concepts

• Experience in process improvement methodologies (e.g., Six Sigma, Lean)

Knowledge, Skills, and Abilities:

• Ability to gather, document, and manage business requirements and translate them into technical solutions.  

• Excellent verbal and written communication skills to collaborate with stakeholders and translate technical information. 

• Proficient in creating visual representations of workflows using tools like BPMN or flowcharts. Proficiency in Agile frameworks like Scrum and Kanban for flexible project management.

• Ensures thoroughness and accuracy in documentation and system specifications.

• Knowledge of project management principles, including Agile, Scrum, and Waterfall methodologies.

• Familiarity with SDLC, CRM software, and other business tools.

• Ability to evaluate situations objectively, considering all aspects before making decisions.

• Skilled in managing transitions and supporting the implementation of modern technologies or processes across the agency.

• Ability to identify, assess, and mitigate risks within projects or business processes.

• Working knowledge of Linux operating systems, with the ability to navigate and support basic tasks in a Linux environment.

• Understanding of Web Services and APIs, with the ability to collaborate with technical teams to analyze and support system integrations.

• Strong project management skills, including task prioritization, scheduling, and tracking progress to ensure timely delivery of project milestones.

Minimum Qualifications: A two-year degree from an accredited trade, technical, or vocational school, college, or university in business administration, information systems, or a closely related field, with four years of relevant experience in systems analysis, business analysis, or applications.

Veterans Preference: In accordance with Florida Statutes Chapter 295, the Tampa-Hillsborough County Expressway Authority will award United States military veterans and spouses of veterans who meet the criteria stipulated in the aforementioned statute preference in employment. All applicants seeking veterans’ preference are required to present legible required documentation in order to qualify. Please understand that veterans' preference laws do not guarantee placement of a veteran into a position. All applicants must meet the minimum requirements, provide the necessary documentation, and complete and successfully pass all phases of the hiring process to be considered a candidate for hire.

Salary Level: $90,000 - $110,000 annually. Salary is commensurate to experience.

Posting Link: THEA - Business Analyst #2958